Shipping policy

Thank you for shopping at PrizeBox! We’re excited to deliver your exclusive, limited-edition designer toys. Below is everything you need to know about our shipping process.

🕒 Processing Time
In-stock items: Orders are processed within 2–3 business days.

Pre-orders: All orders will be shipped in an estimated time frame given in the description of the product after pre-orders close.
You’ll receive a confirmation email once your order is on the way.

🚚 Shipping Methods & Times
We offer standard and expedited shipping options at checkout

Delivery times may vary depending on your location and customs delays.

All items are packed by Prizebox and shipped from within the US.

🌎 International Shipping
International customers are responsible for any customs fees, duties, or taxes imposed by their country.

📦 Tracking Your Order
Once your order ships, we’ll email you a tracking number so you can follow its journey right to your door.

📬 Lost, Delayed, or Damaged Orders
If your package is lost or arrives damaged, don't hesitate to get in touch with us at Prizeboxllc@gmail.com within 7 days of delivery. We’ll do our best to help make it right.

📮 Shipping Address
Please double-check your address before placing your order. We’re not responsible for shipments sent to incorrectly provided addresses.

Questions? Contact us anytime at Prizeboxllc@gmail.com.
Thanks for supporting indie creators and collectible art!